Ascent FAQ

frequently asked questions

With over 2,000 customer discovery interviews, we know that you have questions! Find the answers to our most asked questions here, and if you’d like to learn more, feel free to sign up to schedule a demo with us. 

frequently asked questions

With over 2,000 customer discovery interviews, we know that you have questions! Find the answers to our most asked questions here, and if you’d like to learn more, feel free to sign up to schedule a demo with us. 

Our first responder tracking technology seamlessly integrates into existing fire fighting operations without changing base procedure. Our AscentModules™ integrate into SCBA equipment and our AscentPlatform™ integrates into IT systems including laptops and tablets your fire department already employs.

Ascent has received third-party verification on the accuracy of our firefighter indoor tracking system through the First Responder Smart Tracking Challenge, which aims to improve first responder safety. This competition involved thorough live-testing in multiple scenarios including crawling, walking, and running in obscure environments with firefighters, EMS and police officers. Our technology received top prize in the final phase of the competition.

When we deploy new fire technology with a department, our team provides a 2-hour onboarding and training seminar designed to equip firefighters with the knowledge and skills needed to efficiently utilize our system.
Ascent will be prepared to provide technical support and assistance to program members, especially in cases where members encounter technical issues or need clarifications.

We currently have our AscentModules™ and platform deployed in Illinois and Wisconsin departments including the Des Plaines, City of Waukesha, Mattoon, and Charleston Fire Departments. The feedback we’ve received from these departments has directly impacted the development of our fire technology. Feedback on our AscentPlatform™ has further refined our interface to ensure greater ease of use and accessibility, minimizing training time for firefighters and ensuring our system is specifically designed to first responder needs and safety.

Our first responder tracking technology seamlessly integrates into existing fire fighting operations without changing base procedure. Our AscentModules™ integrate into SCBA equipment and our AscentPlatform™ integrates into IT systems including laptops and tablets your fire department already employs.

Ascent has received third-party verification on the accuracy of our firefighter indoor tracking system through the First Responder Smart Tracking Challenge, which aims to improve first responder safety. This competition involved thorough live-testing in multiple scenarios including crawling, walking, and running in obscure environments with firefighters, EMS and police officers. Our technology received top prize in the final phase of the competition.

When we deploy new fire technology with a department, our team provides a 2-hour onboarding and training seminar designed to equip firefighters with the knowledge and skills needed to efficiently utilize our system.

Ascent will be prepared to provide technical support and assistance to program members, especially in cases where members encounter technical issues or need clarifications.

We currently have our AscentModules™ and platform deployed in Illinois and Wisconsin departments including the Des Plaines, City of Waukesha, Mattoon, and Charleston Fire Departments. The feedback we’ve received from these departments has directly impacted the development of our fire technology. Feedback on our AscentPlatform™ has further refined our interface to ensure greater ease of use and accessibility, minimizing training time for firefighters and ensuring our system is specifically designed to first responder needs and safety.

More about ascent

More about ascent